7 Cs of Communication

The seven C’s of communication are a list of seven principles that you can use for all your communication to help you communicate effectively. This seven-point checklist is a great tool for delivering engaging and effective messages.

1. Clear

Make the goal of your message clear to your recipient. Ask yourself what the purpose of your communication is.
 

2. Concise

Your message should also be brief and to the point. Why communicate your message in six sentences when you can do it in three?
 

3. Concrete

Ensure your message has important details and facts, but that nothing deters the focus of your message.
 

4. Correct

Make sure what you're writing or saying is accurate. Bad information doesn't help anybody. Also make sure that your message is typo free.
 

5. Coherent

Does your message make sense? Check to see that all of your points are relevant and that everything is consistent with the tone and flow or your text.
 

6. Complete

Your message is complete when all relevant information is included in an understandable manner and there is a clear "call to action". Does your audience know what you want them to do?
 

7. Courteous

Ensure that your communication is friendly, open, and honest, regardless of what the message is about. Be empathetic and avoid passive-aggressive tones.